Shipping policy

Shipping Policy

Thank you for choosing E665 Football Kits for your shopping needs. Below is our shipping policy to help ensure a smooth and transparent experience:

🕐 How Delivery Time is Calculated

Total Delivery Time = Order Processing Time + Logistics Transit Time + Local Delivery Time

📦 1. Order Processing Time

  • Upon successful payment, you will receive an order confirmation email.

  • For any order modifications, please contact us via email or WhatsApp within 24 hours. No changes can be made after this period.

  • Orders are processed within 3 business days, but custom orders may take up to 5 business days.

🔍 2. Tracking Your Shipment

  • Once your order ships, you’ll receive a tracking number by email.

  • Track your package here:
    🌐 https://www.17track.net

  • Check your spam/junk folder if you do not see the email.

💰 3. Shipping Costs

Shipping fees are based on your location.
Buy 2 or more items = Free Shipping

Region 1 – UK, Germany, France, Italy, Spain, Portugal, Netherlands, Poland, Australia

  • $4.90 shipping for 1 item

  • Free shipping for 2 or more items

Region 2 – Sweden, Austria, Belgium, Denmark, Ireland, Croatia

  • $6.99 for 1 item

  • Free shipping for 2 or more items

⚠ Shipping fees are subject to change depending on your country. Please refer to checkout for final charges.

🚚 4. Estimated Shipping Time

Region Transit Time
Germany / UK 7–10 business days
Other EU countries 10–15 business days
Australia 8–12 business days

Transit time does not include processing or local delivery. Delays may occur during holidays or weather events.

If your package hasn’t arrived within the expected timeframe, please contact your local courier or our support team.

📮 5. Shipping Providers

We primarily ship with Cainiao:
🔗 https://www.17track.net

Local Delivery Partners

Country Carrier Website Contact Number
Germany DHL / Hermes DHL / Hermes 1-800-225-5345 / 040 593 551 111
USA USPS https://www.usps.com 1-800-275-8777
UK Royal Mail https://www.royalmail.com 03457 740 740
Ireland An Post https://postnl.post (+353 1) 705 7600
Italy Poste Italiane http://www.poste.it 800 316 181
Spain Ecoscooting https://www.ecoscooting.com +34 919 032 917 / [email protected]

📞 Need Help?

📧 Email: [email protected]
📱 WhatsApp: +1 409-812-1539